There is a circulating Facebook post on an alleged S26 Gold One product authenticity issue. We received reports on this last August 2, and since then, we have been working on getting more information related to this matter. We have reached out to, and remain in touch with our consumer as the original source of the post.
We, at Wyeth Nutrition, are committed to providing our consumers with only safe and high quality products at all times. It is for this reason that we are now investigating the matter. In the meantime, we take this opportunity to share general characteristics of our milk formulas for our consumers’ guidance. Foaming in milk is normal and may vary in levels depending on different factors like raw materials and water temperature among others. Color, texture and odor also vary from product to product and batch to batch for different reasons including but not limited to ingredients, manufacturing and storage conditions.
For questions or feedback about our products and services, you may reach us through Wyeth Nutrition Careline 24/7 at 819-9384 (Metro Manila), 1-800-10-884-2222 (provincial toll free) or email us at WPI.Careline@wyethnutrition.com. Our specialists will be glad to attend to your concerns 24 hours a day, 7 days a week in accordance with Executive Order No. 51 and its Revised Implementing Rules and Regulations.